Many organisations struggle to identify the causes of business-service disruptions that impact revenue. Accurate service level monitoring and root cause analysis was impossible, because separate tools were needed to monitor the entire IT infrastructure.

But, at Vale Technology we've developed a unique tool called SAM (Service Availability Manager), a single application that now replaces up to five different types of monitoring products. It is intelligent, correlated and saves you money. SAM enables us to offer you this service.