Difficulties for network and system managers are; easily identifying the root cause of incidents because different departments are using different tools, wasting time due to superfluous incidents appearing in the Helpdesk, accurately monitoring SLA metrics and report provision, providing outage cause identification or analysis and conveying to the business, the actual state (not just severity) of services.
SAM is the only product that not only correlates application faults, not only correlates server faults and not only correlates network faults. SAM automatically integrates all these and correlates inter-dependent faults across the entire IT infrastructure. Enabling users to both reduce costs and align their IT operations with their business objectives and services.
SAM combines the functionality of four separate types of applications, thus reduces the cost of the Network, Systems and Application management software licence and support costs, requires users to learn just one interface and maintains a holistic view of the whole IT infrastructure.
Business-centric Service Availability Management helps to close the notorious gap between the IT department and the rest of the business. Service Availability analytics are the critical foundation for automation and represent the single biggest area of investment today across the industry. Current management systems will report errors in an infrastructure, but are not designed to identify them in a cohesive way, i.e. what failures are causing what disruptions to which Business Services? This is the design goal of SAM.
SAM is the only product that not only correlates application faults, not only correlates server faults and not only correlates network faults. SAM automatically integrates all these and correlates inter-dependent faults across the entire IT infrastructure. Enabling users to both reduce costs and align their IT operations with their business objectives and services.
SAM combines the functionality of four separate types of applications, thus reduces the cost of the Network, Systems and Application management software licence and support costs, requires users to learn just one interface and maintains a holistic view of the whole IT infrastructure.
Business-centric Service Availability Management helps to close the notorious gap between the IT department and the rest of the business. Service Availability analytics are the critical foundation for automation and represent the single biggest area of investment today across the industry. Current management systems will report errors in an infrastructure, but are not designed to identify them in a cohesive way, i.e. what failures are causing what disruptions to which Business Services? This is the design goal of SAM.
